Shipping Policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be longer during busy periods or public holidays.

Shipping Locations

We currently ship within New Zealand.
International shipping may be added in the future.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Package size and weight

Delivery Times

Estimated delivery times:

• Urban areas: 2–5 business days

• Rural areas: 3–7 business days

These are estimates only and delays may occur outside our control.

Tracking

Where available, tracking information will be provided once your order has shipped.

Lost or Delayed Parcels

We are not responsible for delays caused by courier services. If a parcel appears lost, please contact us and we will assist in resolving the issue where possible.